Last Updated: June 2023

Introduction

This Privacy Policy outlines how TyneHouse (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained through our website, https://tyne-house.co.uk (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

2.1. Personal Information

We may collect personal information from you when you voluntarily provide it to us. This may include, but is not limited to, your name, email address, phone number, and any other information you choose to provide through our contact forms, email, or other means of communication.

2.2. Usage Information

We automatically collect certain information about your interaction with our Website. This may include your IP address, browser type, device information, operating system, referring URLs, pages visited, and other usage details. We use this information to analyze trends, administer the Website, track users’ movements, and gather broad demographic information for aggregate use.

Use of Information

3.1. Personal Information

We may use your personal information to:

Respond to your inquiries or requests
Provide you with the services or information you requested
Communicate with you about updates, promotions, or other information related to our services
Improve our Website, services, and customer experience
Conduct research and analysis to better understand our users’ needs and preferences
Comply with legal obligations or enforce our rights

3.2. Usage Information

We use the usage information collected to analyze trends, administer the Website, and improve our services. This information may also be used for security purposes, to detect and prevent fraudulent or unauthorized activity.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in operating our Website and providing our services. These third parties are obligated to keep your information confidential and use it only for the purposes specified by us.

We may also disclose your information when required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or prevent harm to our users or others.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing them with your personal information.

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files placed on your device when you visit a website. They help us analyze website traffic, remember your preferences, and provide you with a customized browsing experience. You can set your browser to refuse cookies or indicate when a cookie is being sent. However, please note that some parts of our Website may not function properly if you disable cookies.

Your Rights

You have the right to access, update, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the contact information provided below.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes we make will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and processing your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

TyneHouse Email: info@tyne-house.co.uk

Please allow us a reasonable time to respond to your inquiries.